Warranty

WARRANTY CLAIM FORM

Please read the Warranty Claim Policy before submitting the form.

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Warranty Claim Policy

  • All Scarters products come with a six month manufacturing warranty.
  • The warranty provided for herein applies only to the first purchaser or gift recipient of the product. This warranty covers only manufacturing defects and does not cover any damage caused by misuse - such as over-stuffing of products or carrying sharp items that causes tears, transportation of unusual items, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, transport damage or general wear and tear of the product like peeling of paint, fading of colour, etc.
  • If the product is to be replaced and the product is no longer available, we will substitute a comparable Scarters product. Or you may choose a product of your choice from our current collection of equivalent amount or lesser. Requests for balance amount refunds will not be entertained.
  • The warranty provided herein is limited to the value of the product.
  • To claim the warranty, email us at support@scarters.com with subsequent photographs. If the photographs does not justify your claim, we will request you to ship the product to us and if the replacement is qualified, we will refund the shipping charges.
  • You can arrange a pick-up with us at an additional cost.

Colors and Materials

  • We try our best to accurately display the colours and tones of all the Scarters products on the website. However, please note that the actual colours you see depend on your screen and might display slight variations.
  • Our products are made from a variety of synthetic and natural materials. Therefore, so some variations in materials and colours may be evident and is not to be deemed as a defect.
  • We reserve the right to change details on products or photos of products without prior notice.