OVERVIEW

The website www.scarters.com (hereinafter referred to as ‘website’) is operated by Scarters India Private Limited. The registered office of Scarters India Private Limited is located at S.No.132/2B, Plot No.3 Shrinath Co-op Soc, Kothrud, Kothrud, Pune City, Maharashtra, India, 411038. The terms ‘we’, ‘us’ and ‘our’ refers to Scarters India Private Limited throughout the website.

By accessing or using our website and services , you also referred to as ‘user’ and ‘customer’ agree to be bound by the below-mentioned Terms of Services (referred to as ‘Terms’ ) as well as any additional terms and conditions available by hyperlink. By mere use of the website, you shall be contracting with Scarters India Private Limited, the owner of the website. These terms of service define your obligations towards the website as well the rights of the user. Your submission of personal information through the store is governed by our Privacy Policy.

Please review these Terms thoroughly prior to accessing or utilizing any portion of our website. Your access to or use of the website constitutes your explicit agreement to be legally bound by these Terms in their entirety. Should you disagree with any provision herein, you must not access or use any services or content provided on the website. In the event these Terms are deemed an offer, acceptance thereof is expressly limited to the terms set forth herein. Any additional features, tools, or services introduced to the site at a later date will also be governed by this agreement. The current version of these Terms is always available on this page for your review. We maintain the right to alter, amend, or substitute any part of this agreement at our sole discretion by posting such updates on our website. It is your responsibility to periodically check this page to stay informed of any changes. Your ongoing use of the site after such updates constitutes your unconditional acceptance of the revised Terms.

The acceptance to the Terms by the User shall be considered as a valid contract under the Indian Contract Act, 1872. All notices under this agreement will be considered as written and have been duly signed once the same is electronically confirmed. The Terms of this User Policy are framed by Scarters India Private Limited. The User Agreement has been last updated on 1st October, 2025.

1. ONLINE STORE USAGE TERMS AND USER REPRESENTATIONS:

1.1 LEGAL AGE REQUIREMENT:

As the user of this website, you affirm that you have reached the legal age of majority according to the laws of the jurisdiction in which you reside, or in the absence of specific regulations in your jurisdiction, you acknowledge that the age of majority is 18 years old as stipulated by the Indian Majority Act. By accessing or using this website, you agree that you are legally capable of entering into contracts, and you are not considered a minor under the applicable laws. If you are under the legal age of majority, you must not use this website or its services without appropriate parental or guardian consent. The website reserves the right to verify the age of users and deny access to any individuals who do not meet the age requirements, as outlined by the relevant laws. Further, as the user of this website, you shall provide authentic Identity details such as Contact Number, Email Address etc., as a proof of verification while accessing this website.

1.2 IDENTITY VERIFICATION:

As a user of this website, you are required to provide true, accurate, and complete information when creating an account or otherwise using the services provided. This includes, but is not limited to, your full legal name, a valid contact number, a working email address, and any other information requested for verification purposes. You agree to ensure that the information you provide is up-to-date and remains accurate during the course of your use of the website. The website reserves the right to verify the authenticity of the provided information through any legal means necessary, and failure to provide accurate or verifiable information may result in the suspension or termination of your account. By providing this information, you consent to the website using it for purposes such as user identification, account management, and communication with you in connection with your use of the website's services.

1.3 USE OF PRODUCTS AND COMPLIANCE WITH LAWS:

By accessing this website and using its products and services, you agree not to engage in any unlawful, fraudulent, or unauthorized activities, including, but not limited to, using the website for purposes that violate any applicable laws, regulations, or third-party rights. You further agree to comply with all local, state, national, and international laws that govern your use of the website, including but not limited to laws related to commerce, intellectual property, and online conduct. This includes, but is not limited to, abiding by intellectual property rights laws, such as respecting the copyrights, trademarks, patents, and other proprietary rights of the website and other content creators. You acknowledge and agree that your use of the website's products and services must be for lawful purposes only, and you will not use the website in any manner that could harm the website, its services, or other users.

1.4 PROHIBITION ON MALICIOUS SOFTWARE:

You are expressly prohibited from uploading, downloading, transmitting, or otherwise distributing any harmful code, viruses, malware, worms, or any other type of malicious software or disruptive content through the website. This includes any software or code that might interfere with the normal functioning of the website, compromise the security of the website or other users, or corrupt any data stored on the website's servers. You acknowledge and agree that the transmission of malicious software is strictly forbidden and can result in immediate termination of your access to the website and legal actions, including but not limited to claims for damages arising from any harm caused by the malicious software. You further agree not to take any action that would disrupt or interfere with the website's performance, such as attempting to gain unauthorized access to the website's systems or networks.

1.5 BREACH OF TERMS:

You acknowledge that any breach or violation of these Terms of Service may result in the immediate suspension or termination of your access to the website and its services, without prior notice. Upon such a breach, the website reserves the right to take whatever actions it deems necessary to protect its interests, including, but not limited to, blocking access to your account, deleting your account, or reporting the violation to appropriate legal authorities if necessary. In the event of termination, you will no longer be permitted to use the website, and any outstanding obligations owed by you to the website may be immediately due. The website reserves the right to pursue any available legal remedies in case of a breach, including seeking damages for any losses caused by the violation of these terms.

2. GENERAL TERMS AND CONDITIONS OF SERVICE:

2.1 RIGHT TO DENY ACCESS OR REFUSE SERVICE:

We, at our sole discretion, expressly reserve the unrestricted and unconditional right to deny access to or refuse service to any individual or entity, at any given time and for any reason, without providing any prior notice or explanation. This right is applicable regardless of the nature of the request or interaction, and it may be exercised based on factors such as, but not limited to, violations of our terms and conditions, legal requirements, perceived risk to the safety or security of our services, or any other reason we deem appropriate. We do not have an obligation to justify or explain the decision to refuse service or deny access, and such actions will be carried out without liability to the user or any third party. This right ensures that we can maintain the integrity, security, and smooth operation of our platform for all users, without being compelled to provide services to individuals who may pose a risk, violate policies, or otherwise disrupt normal operations.

2.2 DATA TRANSMISSION AND ENCRYPTION:

By using our services, you acknowledge and agree that any data provided by you during your interaction with our website (including personal information) may be transmitted unencoded across various networks and systems during its transfer between you and the website. This means that while your data is in transit, it may pass through intermediate networks that are not encrypted or secured, making it possible for the data to be exposed to certain risks during transmission. However, it is important to note that credit card information and other sensitive financial data will always be encrypted to ensure maximum security during its transfer. Encryption is employed to protect your payment information from unauthorized access or tampering as it is processed. Additionally, during the transmission of data, modifications may occur to ensure compatibility with the technical specifications of the systems, networks, or devices involved in the data exchange. You accept these terms related to data transfer and agree that such risks associated with non-encrypted transmission are part of the inherent functionality of the services provided. While we strive to implement reasonable security measures, we cannot guarantee the absolute security of data transmission over networks outside of our control.

2.3 HEADINGS AND THEIR INTERPRETATION:

The headings used throughout this agreement are provided solely for reference, organizational, and convenience purposes. They are intended to help users navigate the document more easily but shall not influence or alter the meaning, interpretation, or enforcement of the Terms described herein. The headings do not limit or modify the provisions they precede, nor shall they be construed as providing additional context for the enforcement of these Terms in any legal or interpretative context. The inclusion of headings should not be used to infer any preferential weight to the clauses or provisions under them, and they shall not be considered in any way as part of the agreement’s substantive obligations or rights. In short, the content of this agreement is binding based on the text itself, not the titles or headings that introduce each section.

3. INTELLECTUAL PROPERTY RIGHTS:

3.1 PROTECTION OF CONTENT AND INTELLECTUAL PROPERTY:

All editorial content, information, photographs, illustrations, graphic materials, names, logos, and trademarks displayed on the website are protected by copyright laws, trademark laws, and other applicable intellectual property laws, including international treaties governing intellectual property. These materials are owned exclusively by us or are used with permission from the rightful owners. As such, the use of these materials is subject to strict legal protections, and users are prohibited from using, copying, or distributing any of the content in violation of these laws. The rights to these materials remain the property of Scarters India Private Limited, and unauthorized use is considered an infringement of our intellectual property rights.

3.2 OWNERSHIP OF INTELLECTUAL PROPERTY:

All trademarks, copyrights, website content, logos, words, terminologies, and software code, including all other elements displayed on the website, are the exclusive intellectual property rights of Scarters India Private Limited. This includes any proprietary software, design elements, text, images, videos, and other creative works contained on the website. The ownership and control of these intellectual properties rest solely with Scarters India Private Limited, and no rights to these materials are granted to users unless specifically stated. The website’s content is protected under both domestic and international intellectual property law, ensuring that no part of the website may be used without our express permission.

3.3 RIGHT TO USE AND DISTRIBUTE INTELLECTUAL PROPERTY:

We explicitly reserve the right to distribute, sell, alter, replicate, produce, or otherwise make use of any content that is protected by copyright and trademark laws, as we are the rightful owners of such intellectual property. We may also choose to license or allow others to use this content under terms that we determine. Any unauthorized reproduction or modification of this protected content, whether for personal or commercial use, is strictly prohibited. As the owners of these intellectual properties, we hold the exclusive ability to make decisions regarding how our content is used, including the creation of derivative works, and we will exercise these rights as necessary to protect our interests.

3.4 RESTRICTIONS ON USE OF CONTENT AND SERVICES:

By using this website, you agree and undertake not to reproduce, replicate, duplicate, sell, resell, or otherwise exploit any part of the services or content, including accessing or using the website or any contacts or information provided therein, without obtaining explicit prior written consent from us. You acknowledge that this restriction applies to any content on the website, including text, images, videos, logos, or any other proprietary material, and that violating these terms will result in legal action. You also agree not to create or use any derivative works based on our intellectual property unless authorized by us in writing.

3.5 NO IMPLIED LICENSE TO USE INTELLECTUAL PROPERTY RIGHTS:

Nothing contained on the website should be interpreted as granting, by implication, estoppel, or otherwise, any license or right to use any trademark or intellectual property displayed on the website without obtaining our written permission. This includes the use of logos, names, product titles, and other proprietary identifiers that are protected by trademark law. Any unauthorized use, including reproduction or distribution of these trademarks or any content associated with them, is prohibited. Misuse of any trademarks, logos, or content displayed on the website will result in legal consequences, and we will take all necessary action to protect our intellectual property rights.

3.6 LEGAL ACTION FOR UNAUTHORIZED USE:

We reserve the right to take immediate legal action against any unauthorized use or infringement of our trademarks, name, symbols, or any other intellectual property rights we hold. This is done to preserve and protect our legal rights and interests in the matter. Such action may include pursuing claims for damages, injunctions, or other legal remedies available under the law. All rights not explicitly granted in this agreement are reserved by Scarters India Private Limited. Additionally, any third-party products or company names mentioned on our website may be the trademarks of their respective owners, and their use is governed by the intellectual property rights of those third parties.

3.7 PROHIBITION ON COMMERCIAL PROMOTION USING OUR SERVICES:

The user agrees not to use the services provided by Scarters India Private Limited to broadcast, promote, or market any form of business or service that is similar in nature to the products and services provided by Scarters India Private Limited. This includes, but is not limited to, using our platform to advertise competing products, offer services similar to those of the website, or exploit our platform to attract users for commercial gain in direct competition with our business. Such activities are prohibited as they can harm the integrity of our services, mislead other users, and unfairly take advantage of our brand and customer base.

3.8 PROTECTION OF WEBSITE CODE AND REVERSE ENGINEERING:

The source code and design code created specifically for the development and operation of the Scarters India Private Limited website are protected under Indian Copyright Law. These codes, which are proprietary to us, may not be copied, reproduced, or otherwise modified by the user. Additionally, you agree not to reverse engineer, decompile, or attempt to recreate the source code used to create the website. Any attempt to reverse engineer the website’s software or replicate its underlying technology will be considered a violation of our intellectual property rights and could result in legal action. The integrity of the website's code and software is crucial to our business, and we will take steps to protect these assets from unauthorized use or duplication.

4. THIRD-PARTY CONTENT, LINKS, AND LIABILITY DISCLAIMER:

4.1 THIRD-PARTY CONTENT, PRODUCTS, AND EXTERNAL LINKS:

Certain features, content, products, or services available through our platform may be provided by third-party providers. These third-party elements are included to enhance your experience or provide additional functionality that may not be directly available from us. Additionally, we may provide links to external websites that are not operated, controlled, or maintained by Scarters India Private Limited. These links are included for your convenience and reference, but please note that once you click on a link and are redirected to an external website, you leave our platform and enter into a website that is not subject to our policies. We do not own, control, or have any responsibility for the content, services, or practices of these external websites, and their privacy and security practices may differ significantly from ours.

4.2 NO WARRANTIES OR REPRESENTATIONS REGARDING THIRD-PARTY TOOLS:

By using our platform, you expressly acknowledge and agree that any third-party tools, products, services, or content that are made available through our platform are provided "as is" and "as available", with all faults and limitations. We make no warranties, whether expressed or implied, regarding the functionality, accuracy, reliability, or suitability of these third-party resources. Additionally, we make no guarantees regarding the quality or performance of any third-party content, product, or service. We do not endorse, support, or recommend any third-party offerings, and we expressly disclaim any liability in connection with your use of or reliance on these third-party tools. You are fully responsible for assessing whether or not to use these third-party offerings and do so at your own risk.

4.3 NO REVIEW OR ENDORSEMENT OF THIRD-PARTY MATERIALS:

We do not undertake any review, endorsement, or verification of the accuracy, completeness, reliability, or legality of any third-party materials or content that may be accessed through our platform. These third-party materials are provided for your convenience, but we cannot guarantee that the information, products, or services they offer are accurate or free from errors or omissions. Scarters India Private Limited makes no representation regarding the truthfulness, usefulness, or appropriateness of third-party content, and we explicitly disclaim any liability that may arise from your use, access, or reliance on such materials. You acknowledge that it is your sole responsibility to evaluate and use third-party content at your own discretion and risk.

4.4 NO LIABILITY FOR TRANSACTIONS WITH THIRD PARTIES:

We do not assume any liability for any harm, damages, or losses incurred as a result of your engagement with third-party websites, products, services, or transactions. This includes, but is not limited to, any purchases, subscriptions, orders, or any other interactions you have with third-party entities through links or content provided on our platform. We are not responsible for any issues that arise from these transactions, including any disputes, refunds, or product/service deficiencies. You acknowledge that you are engaging with third-party entities at your own risk, and any concerns regarding third-party transactions should be resolved with the third-party providers directly. We are not liable for any financial loss, damage, or harm caused by your use of or reliance on third-party goods or services.

4.5 REVIEW AND UNDERSTANDING OF THIRD-PARTY TERMS AND POLICIES:

Before engaging in any transaction or interaction with third-party platforms, you must carefully review and fully understand the terms, conditions, policies, and privacy practices of those external platforms. These third-party terms and conditions may differ significantly from ours, and by accessing or using their services, you are agreeing to their respective terms. Scarters India Private Limited encourages you to read and understand these external policies to make informed decisions about the services you choose to engage with. We are not responsible for ensuring that you understand or comply with any third-party terms, and we recommend exercising caution when engaging with unfamiliar platforms.

4.6 ADDRESSING COMPLAINTS, DISPUTES, OR INQUIRIES WITH THIRD-PARTY PROVIDERS:

Any complaints, disputes, or inquiries related to third-party products, services, or content should be directed to the respective third-party provider. We are not responsible for addressing issues that arise from your interactions with third-party platforms or their offerings. Whether you encounter issues related to product quality, service delivery, payment disputes, or any other concerns, it is your responsibility to resolve these matters directly with the third-party provider. Scarters India Private Limited will not mediate or become involved in such disputes, and we disclaim any liability for any negative experiences you may encounter while engaging with third-party services.

5. PRODUCTS AND SERVICES: AVAILABILITY, DESCRIPTIONS, AND LIMITATIONS:

5.1 ONLINE EXCLUSIVITY AND AVAILABILITY:

Certain products and services offered on this website may be available exclusively through online channels, meaning that they may not be sold in physical stores or through other retail outlets. These items may be subject to limited availability and could experience periods of stock depletion. As a result, we do not guarantee that any specific item will always be in stock or available for purchase. Furthermore, the return or exchange of such products will be governed strictly by our Return Policy, which outlines the conditions under which returns or exchanges can be made. Availability, pricing, and delivery timelines for such products are subject to change based on stock levels and other external factors.

5.2 PRODUCT REPRESENTATION AND VISUAL DISCREPANCIES:

While we make every effort to accurately represent the colours, textures, and images of the products displayed on our website to match the actual appearance of the items as closely as possible, we cannot guarantee a perfect match. Variations in display settings, device calibrations, and lighting conditions can cause discrepancies in how products appear on different screens. As such, while we strive to provide accurate depictions, we do not warrant or guarantee that the visual representation of any product on the website will precisely match its actual appearance. You acknowledge that such variations may occur and that the product you receive may differ slightly from what you see on your screen.

5.3 RIGHT TO RESTRICT OR LIMIT SALES:

We expressly reserve the right, at our sole discretion, to restrict or limit the sale of any products or services to particular individuals, geographic locations, or jurisdictions. This means that we may choose to limit or refuse service based on factors such as local laws, shipping restrictions, availability, or any other reason that we determine appropriate. We are not obligated to sell products or services to any person or in any region, and we reserve the right to make such decisions without prior notice. These limitations may be applied at any time, and we are not liable for any restrictions imposed on sales or services in certain locations or to certain users.

5.4 PRODUCT DESCRIPTIONS, SPECIFICATIONS, AND PRICING CHANGES:

All product descriptions, specifications, pricing, and availability details listed on this website are subject to change at any time without prior notice. While we strive to ensure that all information is accurate and up-to-date, we cannot guarantee that the descriptions, specifications, or pricing listed are always correct or complete. Errors may occur in the presentation of product information or pricing, and we reserve the right to correct any such errors at any time. Additionally, product availability may fluctuate, and prices may be updated based on changes in market conditions, stock levels, or other factors. You understand and agree that the product and pricing information you see at the time of your purchase may not be the same as when the product was first displayed.

5.5 RIGHT TO DISCONTINUE PRODUCTS OR SERVICES:

We expressly reserve the right to discontinue or stop selling any product or service listed on the website at any time, without any prior notice or obligation. This means that even if a product is available for sale today, we may choose to remove it from our platform or cease offering it at any time. We are not liable for any loss, inconvenience, or disappointment caused by the discontinuation of products or services. Additionally, any promotional offers, discounts, or other deals related to products or services on the website may be void or invalid in locations where such offers are prohibited by law or regulation.

5.6 DISCLAIMER OF WARRANTIES:

We expressly disclaim all warranties, whether express or implied, regarding the quality, performance, fitness for a particular purpose, or merchantability of any products, services, or information obtained through this website. This includes, but is not limited to, any claims regarding the durability, accuracy, or usability of the items we offer. We do not guarantee that the products will meet your expectations or needs. Additionally, we do not warrant that any errors, inaccuracies, or omissions in the product descriptions or services provided through the website will be corrected in a timely manner or at all. You acknowledge that any use of the website’s services or products is at your own risk, and we are not responsible for any dissatisfaction or issues that may arise from using the products or services offered on the site.

6. ACCURACY OF BILLING, ACCOUNT INFORMATION, AND ORDER ACCEPTANCE:

6.1 RIGHT TO ACCEPT OR REJECT ORDERS:

We retain the exclusive right to accept or reject any order submitted through our website, and we may do so at our sole discretion. This includes the ability to impose limits on the quantity of products or services purchased per individual, household, account, payment method, or shipping address. These limits may apply to orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. This policy is in place to prevent excessive or fraudulent purchases, and to ensure the integrity of transactions. If your order is rejected or modified due to these restrictions, you will be notified promptly, and any affected items may not be processed or shipped.

6.2 LIMITATION ON ORDERS BY DEALERS, RESELLERS, OR DISTRIBUTORS:

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by individuals or entities acting as dealers, resellers, or distributors. If we suspect that an order is placed for commercial resale or distribution rather than personal use, we may cancel or decline the order. This is done to prevent bulk purchases intended for resale and to protect the availability of products for regular customers. We do not permit the commercial use of our platform without prior written consent, and we reserve the right to refuse service to any customer whose order is deemed to be in violation of this policy.

6.3 EFFORTS TO NOTIFY YOU OF ORDER MODIFICATIONS OR CANCELLATIONS:

In the event that we need to modify or cancel an order after it has been placed, we will make reasonable efforts to notify you as soon as possible. We will use the contact information provided during the order process, such as email addresses, billing addresses, and/or telephone numbers, to communicate any changes. This ensures that you are informed of any actions taken regarding your order, including reasons for cancellations or modifications. While we strive to notify you promptly, there may be instances where we are unable to reach you immediately, but we will make all reasonable attempts to do so.

6.4 ACCURACY OF ACCOUNT AND PURCHASE INFORMATION:

You warrant and represent that all information provided to us, including purchase details and account data, is accurate, current, and complete. This includes, but is not limited to, the accuracy of personal information, payment details, email addresses, and shipping information. You agree to update your account information promptly whenever there are any changes to ensure successful transaction processing and seamless communication. For instance, if your payment card details, expiration dates, or contact information change, it is your responsibility to update this information on your account to avoid issues with order processing or delivery. Providing false or incomplete information may result in delays, cancellations, or failures to process orders, and you agree to bear the responsibility for ensuring the accuracy of all the information provided.

6.5 REFERENCE TO RETURNS POLICY:

For more detailed information regarding the conditions for modifying, canceling, returning, or exchanging products, please refer to our Returns Policy, which will outline the specific terms, timelines, and procedures for such actions. Our Returns Policy governs all such transactions and serves as the comprehensive guideline for returns, refunds, and exchanges of products purchased through our platform. Please review the policy before making a purchase to ensure that you fully understand the conditions under which you can return or exchange items, as well as any exclusions or restrictions that may apply.

7. PAYMENT POLICY:

7.1 Payment Options:

We offer various payment options to facilitate the purchase of our products. These options include:

a. Cash on Delivery (COD) – Pay for your order at the time of delivery.

b. UPI (Unified Payments Interface) – Pay directly through UPI-supported apps for fast, secure payments.

c. Credit/Debit Card – Use your credit or debit card to make a direct payment for your purchase.

d. Net Banking – Pay through your preferred bank's online banking platform.

e. EMI Option – If eligible, you can opt for an Equated Monthly Instalment (EMI) plan to pay in instalments over time.

f. Scarters Pay Later – An option to pay for your order at a later date, subject to eligibility and terms.

g. E-wallets – Pay using supported digital wallets, offering a quick and secure method to complete your transaction.

These options are provided to give users the flexibility to choose the most convenient method of payment. The availability of each option may vary based on location and specific transaction details.

7.2 ORDER ACCEPTANCE AND PAYMENT COMPLETION:

An order will only be accepted into our system once the payment has been successfully completed from the user's end. If the payment fails or is declined for any reason, the order will not be considered confirmed or processed. The system will automatically notify the user in case of a failed payment attempt, and the order will not be shipped or fulfilled until the payment is successfully completed. It is essential to ensure that the payment is processed smoothly to avoid any delays or issues with your order.

7.3 PAYMENT PROCESS AND THIRD-PARTY PAYMENT GATEWAYS:

Upon completing your checkout, you will be redirected to a third-party payment gateway to complete your payment. These third-party services handle the payment processing and ensure secure transactions. We do not store or handle any sensitive payment information, such as credit card details or bank account numbers. Once you are redirected, you will interact directly with the payment gateway’s website or platform.

• We do not assume any liability or responsibility for the performance of these third-party payment gateways, including any issues related to payment processing, service downtime, or security breaches that may occur on their platforms.

• We strongly recommend that you review the terms and conditions, privacy policies, and security measures of the third-party payment gateways before proceeding with your payment to ensure a clear understanding of their services and handling of your data.

7.4 NO ENDORSEMENT OR LIABILITY FOR THIRD-PARTY PAYMENT GATEWAYS:

We do not undertake any review, endorsement, or guarantee regarding the accuracy, completeness, or reliability of the third-party materials or services provided by the payment gateways. We explicitly disclaim any liability arising from your reliance on or use of these external services. We cannot be held responsible for any issues that arise during or after the payment process, such as incorrect charges, payment failures, or discrepancies in the transaction amounts. By using the payment options available, you accept that any interaction with these third-party services is solely at your own risk, and we do not bear responsibility for their operations.

7.5 HANDLING COMPLAINTS, DISPUTES, OR INQUIRIES:

Any complaints, disputes, or inquiries related to payments made through third-party payment gateways should be directed directly to the respective third-party provider. We are not responsible for handling or resolving issues related to payment failures, refunds, transaction errors, or security concerns that may occur with third-party services. It is essential that you communicate with the payment gateway’s customer support team for assistance with payment-related matters, and we recommend reviewing their user and privacy policies for further details on how to proceed with any concerns.

8. RETURNS, REFUNDS, SHIPPING & CANCELLATION POLICY:

8.1 FLEXIBLE RETURN POLICY:

We offer a flexible, no-questions-asked return policy for all Scarters products within 15 days from the date of purchase. This return window applies to most products, provided they meet the conditions outlined below. However, customized items, such as initial monogrammed products (e.g., bags), and products subject to hygiene regulations, are not eligible for return. These exclusions are in place to ensure that products that are personalized or cannot be sanitized properly for resale are not returned.

8.2 CONDITIONS FOR RETURN:

To ensure a smooth return process, the product you are returning must be brand new and in its original condition. The product should not show any signs of use, wear, or damage, and it should include all original packaging, components, and accessories (if applicable). Any missing components, damaged items, or used products will not be accepted for return under this policy. It is important to ensure the product is returned in the same condition as when it was received in order to qualify for a full refund or exchange.

8.3 CANCELLATION POLICY BEFORE DISPATCH:

If, after placing an order, you decide to change your mind and wish to cancel your purchase, you may do so before the product has been dispatched. To cancel the order, you must submit a single cancellation request to us at support@scarters.com. This cancellation request will be processed only if the product has not yet left our dispatch center. If the product has already been shipped, the cancellation will not be possible. In this case, you will need to use our 15-day free return policy to initiate a return once the product is delivered to you.

8.4 NON-RETURNABLE AND NON-REFUNDABLE ITEMS:

Certain items are not eligible for returns, refunds, or cancellations under our standard return policy. These items include, but are not limited to, gift cards, value bundles, products from the outlet section. These items are excluded from returns and refunds due to their nature, pricing structure, or specific promotional conditions. We recommend reviewing product details carefully before completing your purchase to ensure that the items you select are eligible for returns or cancellations.

8.5 SHIPPING POLICY:

We provide free standard shipping across India on all orders, ensuring a convenient and cost-effective delivery experience for our customers. We have partnered with leading global logistics providers to ensure smooth and hassle-free delivery of every order. Typically, delivery occurs within 4-7 days within India, unless there are specific external circumstances (such as weather conditions, logistic issues, or other unforeseen delays) that may cause a delay in delivery. In such cases, we will do our best to notify you of any changes to the expected delivery timeline.

9. ACCURACY, COMPLETENESS, AND CURRENCY OF INFORMATION:

9.1 GENERAL PURPOSE OF CONTENT:

The content provided on this website is intended solely for general informational purposes. It is not meant to be the exclusive basis for making any decisions, whether personal, financial, or otherwise. While we strive to offer useful insights and details, the information presented on this site should not be solely relied upon for any major decisions. Users should seek additional resources or expert advice before making decisions based on the information found here.

9.2 NO WARRANTIES REGARDING ACCURACY OR COMPLETENESS:

While we make every effort to ensure that the information provided on this website is accurate, complete, and up-to-date, we do not provide any warranties or representations, whether express or implied, regarding the accuracy, completeness, or currentness of the materials presented. There may be errors, omissions, or outdated information, and we do not guarantee that the content will be error-free or that it will reflect the most current developments. Users acknowledge that they are using the website’s content at their own risk and should not solely depend on the accuracy of the information presented.

9.3 CONSULTATION WITH AUTHORITATIVE SOURCES:

Users are strongly advised to consult primary sources, authoritative references, or up-to-date experts before taking any action based on the information provided on this website. Given the potential for changes in laws, practices, or other circumstances, we recommend that you verify the information independently before making any decisions. Any reliance placed on the content of this site is done so at the user’s own risk, and we will not be held liable for any consequences arising from actions taken based on this information.

9.4 HISTORICAL INFORMATION:

This website may include certain historical information, which is inherently not current. Such information is provided only for reference purposes and may not reflect the most recent changes, developments, or conditions. We do not make any representations about the relevance or accuracy of historical content, and users should be cautious when relying on such material. Historical content should only be used in context and should not be interpreted as reflecting current circumstances.

9.5 RIGHT TO AMEND INFORMATION:

We expressly retain the right to amend, update, or remove any information or content on the website at our sole discretion, and we are under no obligation to notify users of any such changes in advance. The information on the site is subject to change, and we may revise, update, or remove content based on new developments, market conditions, or internal decisions. Users are encouraged to review the website regularly to stay informed about any modifications.

9.6 RESPONSIBILITY FOR REGULAR REVIEW:

It is the sole responsibility of users to regularly review the content and information on this website in order to remain aware of any changes or updates. We do not assume responsibility for notifying users of updates, and it is up to each individual to stay informed about any modifications to the site’s content. This includes changes in product details, terms of service, policies, or any other material posted on the website.

10. MODIFICATIONS TO SERVICES AND PRICING:

10.1 RIGHT TO CHANGE PRICES:

We retain the unrestricted right to change the prices for all products and services offered on this website, at our sole discretion, without providing prior notice. This means that prices may be adjusted, increased, or decreased at any time based on market conditions, business considerations, or other factors, and such changes will apply immediately. We are under no obligation to inform you in advance of these price adjustments, and by using the website, you acknowledge and accept that prices may vary.

10.2 MODIFICATIONS TO SERVICES:

We reserve the unrestricted right to modify, suspend, or discontinue, either temporarily or permanently, any aspect of the services provided on the website. This includes, but is not limited to, changes to content, features, or the availability of products and services. These changes may occur without prior notice, and we are not obligated to notify users of any modifications. We may alter the functionality, layout, or offerings of our services at any time, based on our business needs or strategic decisions. Users agree that we are not liable for any impact these changes may have on their experience or the services provided.

10.3 DISCLAIMER OF LIABILITY FOR CHANGES:

We expressly disclaim any liability to you or any third party for any changes in pricing, adjustments, suspensions, or discontinuations of any services offered on this website. We are not responsible for any losses, damages, or inconveniences caused by price changes, service interruptions, or the removal of features or services. By continuing to use our services after such changes, you agree to do so at your own risk and acknowledge that we are not liable for any consequences that may arise from these modifications.

10.4 RESPONSIBILITY FOR REVIEWING TERMS AND PRICING:

It is your responsibility to regularly review the terms, conditions, and pricing associated with the services offered on this website. We recommend that you periodically check for updates or modifications to ensure you are aware of any changes. Your continued use of the service constitutes acceptance of any such modifications, whether or not you have reviewed the updated terms. If you do not agree with any changes, it is your responsibility to cease using the service.

11. USER SUBMISSIONS, COMMENTS, AND INTELLECTUAL PROPERTY:

11.1 GRANT OF LICENSE FOR USER SUBMISSIONS:

By submitting any content to us—whether in response to a specific request (e.g., contest entries) or voluntarily, including creative ideas, suggestions, proposals, plans, feedback, or any other materials via online platforms, email, postal mail, or other means (collectively referred to as “Comments”)—you grant us a perpetual, irrevocable, worldwide, royalty-free, and fully sublicensable license. This license allows us to use, reproduce, modify, publish, translate, distribute, and otherwise exploit your Comments in any format or medium, whether known now or created in the future, without any restriction. This means that we may use your Comments for commercial, marketing, or any other purposes as we deem appropriate, without compensating you or obtaining additional permission. You agree that you have no right to any payment or compensation for the use of your Comments by us.

11.2 NO OBLIGATION TO MAINTAIN CONFIDENTIALITY OR RESPOND:

You acknowledge that we are under no obligation to:

a. Maintain the confidentiality of your Comments, regardless of whether the Comments are submitted in confidence or are otherwise sensitive in nature.

b. Compensate you for your Comments, as all submissions are made voluntarily and without any expectation of financial reward.

c. Respond to your Comments or engage with you regarding your submission, as we are not required to acknowledge or reply to your comments or suggestions.

11.3 RIGHT TO MONITOR, EDIT, AND REMOVE COMMENTS:

We reserve the sole discretion to monitor, edit, or remove any Comments that we determine, in our judgment, to be:

a.Unlawful,

b. Offensive,

c. Threatening,

d. Defamatory,

e. Pornographic,

f. Obscene,

g. Infringing upon any third party’s intellectual property rights, or

h. In violation of these Terms of Service.

However, we are not obligated to monitor or edit all Comments, and we may choose not to act on Comments that do not meet the criteria outlined above. We do not guarantee that any or all inappropriate content will be removed, and we are under no obligation to take any action.

11.4 NO INFRINGEMENT OF THIRD-PARTY RIGHTS:

By submitting Comments, you represent and warrant that your Comments do not infringe upon any third party’s intellectual property rights. This includes, but is not limited to:

a. Copyrights,

b. Trademarks,

c. Privacy rights,

d. Publicity rights, or

e. Any other proprietary rights belonging to another individual or entity.

You are solely responsible for ensuring that your Comments do not violate the rights of others, and you agree to indemnify us from any legal claims or disputes arising from such infringements.

11.5 RESPONSIBILITY FOR CONTENT QUALITY AND SAFETY:

You further affirm that your Comments are free from:

a. Libelous, unlawful, abusive, obscene, or malicious content.

b. Viruses, malware, or any other harmful code that could compromise the operation of our Service or any related websites.

You agree not to submit Comments that could harm the functionality of our website, platforms, or services, or that could negatively impact the experience of other users. We do not tolerate content that could compromise the security or integrity of the service.

11.6 NO FALSE IDENTIFICATION OR IMPERSONATION:

Providing false identification, impersonating another individual, or misleading us or third parties about the origin of your Comments is strictly prohibited. You must not engage in any fraudulent activity, including pretending to be someone else or submitting Comments under a false identity. Any attempt to deceive or mislead others in this manner will be considered a violation of our terms and may result in the removal of your Comments or further action, including legal consequences.

11.7 RESPONSIBILITY FOR COMMENTS:

You bear full responsibility for the content, legality, and accuracy of your Comments. You are solely liable for any loss, damage, or harm arising from your Comments or from the use of your Comments by us or others. Scarters India Private Limited expressly disclaims any liability for the content of user-submitted Comments, and we are not responsible for any consequences that may arise from the publication or use of such material. This includes any damages, disputes, or claims that may result from the misuse of intellectual property, defamatory statements, or other violations related to user-generated content.

12. ERRORS, INACCURACIES, AND OMISSIONS; CORRECTIONS AND UPDATES:

12.1 ERRORS, INACCURACIES, AND OMISSIONS:

From time to time, the information available on our website or through the Service may contain typographical errors, inaccuracies, or omissions. These errors can relate to various aspects, including but not limited to:

a. Product descriptions,

b. Pricing,

c. Promotional offers,

d. Shipping charges,

e. Delivery times, or

f. Availability.

We do our best to ensure that all information provided is accurate and up-to-date. However, due to the nature of online platforms, these discrepancies may occasionally occur. We do not guarantee that the information on the site is always free of errors or omissions.

12.2 RIGHT TO CORRECT ERRORS AND MODIFY INFORMATION:

We expressly reserve the right, at our sole discretion and without prior notice, to correct any errors, update or modify any information, or cancel any orders if discrepancies or inaccuracies are discovered—even after an order has been placed. This means that if we notice an issue with your order, such as incorrect pricing, product descriptions, or availability, we may take corrective action, including modifying the order details or, in some cases, cancelling the order altogether.You acknowledge and agree that we are not liable for any such changes or cancellations, and that these actions are taken to ensure the accuracy and integrity of our services. We will attempt to notify you of any changes, but we are not obligated to do so unless required by law.

12.3 NO OBLIGATION TO UPDATE OR AMEND CONTENT:

We undertake no obligation to update, amend, or clarify any content on the website or within the Service, including pricing, product details, or other information, except as expressly required by applicable law. This means that, unless legally required to do so, we are not obligated to make ongoing revisions to the site content. The absence of a specific update or revision date on the website should not be construed as an indication that all information has been reviewed, modified, or kept current.

You agree that the information on our website is subject to change and may not always reflect the most current product details, pricing, or availability. As such, we strongly recommend that you verify product information and pricing before completing any purchases.

13. PROHIBITED CONDUCT AND USER RESTRICTIONS:

You are prohibited from using the website for any unlawful purpose. This includes, but is not limited to, engaging in activities that violate applicable local, state, national, or international laws. Any conduct that is deemed illegal, fraudulent, or unethical is strictly prohibited.

a. UNLAWFUL PURPOSES: You are prohibited from using the website for any unlawful purpose. This includes, but is not limited to, engaging in activities that violate applicable local, state, national, or international laws. Any conduct that is deemed illegal, fraudulent, or unethical is strictly prohibited.

b. SOLICITING UNLAWFUL ACTS: You may not use the website to solicit others to participate in or perform any unlawful acts. This includes encouraging, facilitating, or promoting illegal behavior, whether it’s related to the website’s services or external activities.

c. VIOLATING REGULATIONS AND LAWS: You are prohibited from using the website in any way that violates any international, federal, provincial, or state regulations, rules, laws, or local ordinances. This includes any actions that contravene applicable legal standards or governing bodies, whether on the federal or local level.

d. INFRINGING INTELLECTUAL PROPERTY RIGHTS: You may not infringe upon or violate the intellectual property rights of Scarters India Private Limited, or any third party, including copyright, trademark, patent, or trade secret rights. Using the website to unlawfully reproduce, distribute, or modify protected content or products is prohibited.

e. HARASSMENT, ABUSE, OR DISCRIMINATION: You are strictly prohibited from using the website to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against others. This includes targeting individuals or groups based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected characteristic. We are committed to maintaining a respectful and inclusive environment.

f. SUBMISSION OF FALSE OR MISLEADING INFORMATION: Submitting false, misleading, or deceptive information on the website, whether during registration, purchase, or any other activity, is prohibited. This includes providing false identification, misleading product details, or using fraudulent methods to manipulate site functionality or transactions.

g. UPLOADING MALICIOUS SOFTWARE: You are prohibited from uploading or transmitting any viruses, malicious software, or malicious code that could harm the functionality or operations of the Service or any related websites, other websites, or the Internet. This includes, but is not limited to, malware, ransomware, spyware, or any other harmful code designed to disrupt or damage systems.

h. COLLECTING PERSONAL INFORMATION: You may not collect, track, or harvest the personal information of others through the website without their express consent. This includes scraping, mining, or otherwise gathering sensitive or confidential data from other users or the website itself.

i. SPAMMING, PHISHING, AND OTHER MALICIOUS ACTIVITIES: The use of the website to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping is strictly prohibited. These activities include sending unsolicited messages, attempting to steal personal information, or attempting to access the website’s data in an unauthorized manner.

j. OBSCENE OR IMMORAL PURPOSES: You may not use the website for any obscene, immoral, or unethical purposes. This includes sharing or promoting explicit, graphic, or offensive content that may be deemed harmful, inappropriate, or offensive to others.

k. INTERFERING WITH SECURITY FEATURES: You are prohibited from attempting to interfere with or circumvent the security features of the Service or any related website, including hacking, bypassing security protocols, or attempting to access areas of the website or servers without authorization. This includes efforts to disrupt, disable, or impair the functionality of the site or compromise user data.

We reserve the right to terminate your use of the Service or any related website for violating any of the above prohibited uses. If you are found to be engaging in any of these activities, we may take appropriate actions, including suspending or terminating your account, blocking access to the website, and pursuing legal action if necessary. By using the website, you agree to comply with these restrictions and understand the consequences of violating these terms.

14. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

14.1 NO WARRANTIES REGARDING SERVICE OPERATION:

We make no representations or warranties, whether express or implied, regarding the uninterrupted, timely, secure, or error-free operation of our services. You acknowledge that the use of our services is entirely at your own risk. While we strive to maintain a smooth and efficient operation, we do not guarantee that the service will be free from delays, interruptions, errors, or other issues. There may be instances where the service is temporarily unavailable due to technical issues, maintenance, or unforeseen circumstances.

14.2 LIMITATION OF LIABILITY:

To the fullest extent permitted by applicable law, Scarters India Private Limited, including its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors, shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from or related to your use of the service or any products obtained through the service. This includes, but is not limited to:

a. Lost profits,

b. Lost revenue,

c.Lost savings,

d. Loss of data,

e. Costs of replacement,

This limitation of liability also applies to damages resulting from errors, omissions, or inaccuracies in any content or materials made available through the service, regardless of whether we have been informed of the possibility of such damages. By using the service, you agree that we are not responsible for any financial loss, inconvenience, or harm caused by your use of the website or the products and services offered, even if the damages arise from factors beyond our control.

14.3 JURISDICTION-SPECIFIC EXCLUSIONS:

Where applicable law in certain jurisdictions prohibits the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by the relevant laws of that jurisdiction. In such cases, we will strive to limit our liability to the extent that is legally permissible, but in no event will it exceed the amount paid by you, if any, for the service or product involved in the claim.

15. INDEMNIFICATION:

You agree to indemnify, defend, and hold harmless Scarters India Private Limited, along with its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees (collectively referred to as the "Indemnified Parties"), from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses, including but not limited to reasonable attorneys' fees and legal costs, arising out of or related to:

a. BREACH OF TERMS OF SERVICE: Your breach or alleged breach of these Terms of Service or any documents incorporated herein by reference. This includes any actions, omissions, or violations that result in non-compliance with the terms set out in this agreement, including failure to follow the guidelines and rules specified.

b. VIOLATION OF LAWS, REGULATIONS, OR THIRD-PARTY RIGHTS: Your violation of any applicable law, regulation, or third-party rights. This may involve any illegal activity, infringement of intellectual property rights, violation of privacy laws, or any other action that harms third parties or violates their legal rights. c. UNAUTHORIZED USE OF THE SERVICE: Your use of the Service in a manner that is not authorized under these Terms. This includes using the website or its services for illegal activities, misusing the platform, violating content policies, or acting in a manner that causes harm to the platform, its users, or third parties.

16. SEVERABILITY:

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a competent court or tribunal, that provision shall be enforced to the fullest extent permitted by applicable law. The invalidity or unenforceability of any single provision will not affect the validity or enforceability of the remaining provisions of these Terms, which will continue in full force and effect. In such cases, the invalid provision will be modified or replaced with a valid, enforceable provision that closely reflects the intent of the original provision to the extent permissible by law.

This clause ensures that even if part of the agreement is ruled to be unenforceable or illegal, the rest of the Terms will remain intact and continue to govern the relationship between you and Scarters India Private Limited. The purpose is to preserve the overall integrity and intent of the Terms of Service despite the potential invalidity of one provision.

17. TERMINATION:

17.1 SURVIVAL OF RIGHTS AND OBLIGATIONS:

The rights and obligations that have accrued to either party prior to the termination of these Terms of Service shall survive and remain binding even after the termination date. This means that any duties or responsibilities that existed before the agreement ends (such as financial obligations, confidentiality agreements, or indemnification) will still apply after termination and will be enforceable.

17.2 TERMINATION BY USER OR US:

These Terms of Service will remain in effect until terminated by either you or us. You may terminate this agreement at any time by providing notice of your intent to discontinue use of the Services or by ceasing to use the website altogether. In other words, your access to the Services ends once you stop using the platform or notify us of your intention to discontinue. However, your decision to terminate the agreement does not absolve you of any liabilities or obligations incurred prior to discontinuing use of the Services.

17.3 TERMINATION BY US:

We reserve the right, at our sole discretion, to terminate or suspend your access to the Services, in whole or in part, without prior notice, if we determine or reasonably suspect that you have breached any provision of these Terms of Service. This includes any behaviour or activity that violates the Terms, such as illegal conduct, misuse of the website, or breach of intellectual property rights.

Such termination or suspension will not relieve you of any financial or other obligations incurred prior to termination, including outstanding payments, fees, or any other commitments made during your use of the Services. Furthermore, termination of the agreement will not affect the enforceability of provisions that are intended to survive termination, such as those related to indemnification, limitations of liability, and dispute resolution.

18. ENTIRE AGREEMENT AND NON-WAIVER:

18.1 NON-WAIVER OF RIGHTS:

The failure of Scarters India Private Limited to enforce or exercise any right or provision of these Terms of Service shall not be deemed as a waiver of such right or provision. In other words, if we do not take immediate action when a breach occurs or when we fail to exercise a right granted under these Terms, it does not mean we have waived our right to do so in the future. Our ability to enforce or exercise any of our rights remains intact, even if we do not take action right away.

18.2 COMPLETE AND EXCLUSIVE AGREEMENT:

These Terms of Service, along with any policies, guidelines, or operating rules published by us on this site or in connection with the Service, constitute the complete and exclusive agreement between you and Scarters India Private Limited regarding your use of the Service. This means that these Terms, together with any supplementary documents, represent the entire agreement between the parties. They supersede any previous or contemporaneous communications, agreements, or understandings—whether written or oral—regarding your use of the Service. This includes any prior versions of the Terms. No other document, verbal agreement, or prior understanding will take precedence over the current version of these Terms.

18.3 INTERPRETATION OF TERMS:

Any ambiguity or uncertainty in the interpretation of these Terms shall not be construed against the party responsible for drafting them. This clause is commonly referred to as the “contra proferentem” rule, which means that if any provision in these Terms is unclear, it should not be interpreted in a way that unfairly disadvantages the party that wrote the document. Instead, the ambiguity will be resolved fairly and in accordance with the intent of the Terms.

19. JURISDICTION AND DISPUTE RESOLUTION:

19.1 GOVERNING LAW AND JURISDICTION:

These Terms (and any ancillary or separate agreements under which we provide you any services or products) shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Subject to the arbitration provisions in Clause 19.2 below, the parties agree to submit to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India for the resolution of any dispute, controversy, or claim arising out of or relating to these Terms or the relationship between the parties. This jurisdiction clause shall prevail notwithstanding any inconsistent provision in any other agreement between the parties.

19.2 DISPUTE RESOLUTION BY ARBITRATION:

a. Agreement to Arbitrate: Except as expressly provided otherwise in Clause 19.2(e) below, any dispute, controversy, or claim (whether contractual, tortious or otherwise) arising out of or relating to these Terms, any related agreements, the services or products we offer, or the relationship between the parties (including any dispute relating to third-party goods or services accessed via the platform, and including any question regarding the interpretation, validity, breach, or termination of any of the foregoing), shall be referred to and finally resolved by binding arbitration. The arbitration shall be conducted on an ad hoc basis (i.e. not administered by any institutional arbitral organization) in accordance with the provisions of the Arbitration and Conciliation Act, 1996, and any amendments thereto. The award rendered by the arbitral tribunal shall be final and binding on both parties.

b. Composition of Tribunal: The arbitral tribunal shall consist of three arbitrators. Each party will appoint one arbitrator, and the two appointed arbitrators shall jointly appoint the third arbitrator, who shall act as the presiding arbitrator. All arbitrators must be impartial and independent. If either party fails to appoint its arbitrator within 30 days of receiving a written request from the other party to do so, or if the two party-appointed arbitrators fail to agree on the third arbitrator within 30 days of their appointment, the appointment of the missing arbitrator(s) shall be made in accordance with the Arbitration and Conciliation Act, 1996 by a court of competent jurisdiction or other appointing authority under the Act.

c. Seat, Venue and Language: The seat (legal place) of the arbitration shall be Pune, Maharashtra, India, and the arbitration law of the seat (Indian arbitration law) shall govern the arbitral proceedings. The parties agree that the courts of Pune shall have exclusive supervisory jurisdiction over the arbitration proceedings (such as any applications for interim relief, challenges to awards, or enforcement of awards). The language of the arbitration shall be English. Unless the parties agree otherwise, any in-person hearings shall take place in Pune (subject to the arbitrators’ power to conduct hearings by video conference or at other locations if necessary).

d. Interim Relief: Notwithstanding the agreement to arbitrate, either party shall have the right to seek interim or conservatory relief (including injunctive relief) from a court of competent jurisdiction at the seat of arbitration (i.e. a court in Pune) or any other competent court, as permitted under the Arbitration and Conciliation Act, 1996. Seeking such interim relief shall not be deemed a waiver of the right to arbitrate and is intended to aid the arbitration proceedings and preserve the rights of the parties pending the arbitral award.

e. Statutory and Consumer Rights: Nothing in these Terms, including the above agreement to arbitrate, shall prejudice any statutory rights available to a party under applicable law. In particular, if you are a consumer entitled under Indian law to seek redressal of a dispute before a statutory consumer dispute forum or other public tribunal, you shall not be compelled to arbitrate the dispute. In such cases, you have the option to pursue your claim before the appropriate consumer court or forum, notwithstanding this arbitration agreement. (For example, Indian law and judicial decisions recognize that consumer disputes are generally non-arbitrable unless the consumer voluntarily opts for arbitration after a dispute arises, so a pre-dispute arbitration clause cannot override your right to approach the consumer protection forums.)

20. AMENDMENTS TO TERMS OF SERVICE:

• We expressly reserve the unilateral right, at our sole discretion, to amend, modify, update, or replace any provision of these Terms of Service by posting the revised terms on our website. These amendments may include changes to existing provisions or the addition of new provisions that govern your use of the website or services. We will provide the updated Terms on this webpage, and they will become effective immediately upon posting, unless otherwise specified.

• It is your sole responsibility to periodically review the Terms of Service to stay informed of any such changes. We recommend that you regularly check this page for the most current version of the Terms.

• Your continued use of or access to the website or the Services after any amendments have been posted constitutes your explicit acceptance and agreement to be bound by the updated Terms, including any modifications or updates made. If you do not agree with the updated Terms, you should discontinue your use of the website and Services immediately.

• The most current version of these Terms of Service is always accessible on this webpage, ensuring you have access to the latest terms governing your use of our platform.

21. CONTACT INFORMATION:

For any inquiries, notices, or communications related to these Terms of Service, including but not limited to requests for clarification, disputes, or any other matters arising under or related to these Terms, you should contact Scarters India Private Limited exclusively through the following designated contact address:

• Email: support@scarters.com

• All communications sent to this email address will be considered duly received once transmitted, provided they are sent to the specified email address. Any inquiry, request, or notice directed to this contact point will be handled as the official method of communication for matters concerning the interpretation, enforcement, or administration of these Terms and any related agreements.

• Please note that any communication or notice sent to any other address or method will not be considered official or received. For clarity, this contact information serves as the sole point of contact for all concerns related to the Terms of Service.