Return & Refund

RETURN & REFUND FORM

Please read the Exchange, Refund and Return Policy befor submitting the form

To help us serve you better, Please state your reason for return:

Upload files:

We will initiate the Refund on receiving the product. The refund amount will be credited to you source account and may take 5-7 business days.

Exchange, Refund and Return Policy

  • Scarters is committed to deliver to you high-quality, thoughtfully-designed premium products. However, if you happen to receive a damaged product or the product that you did not place an order for, we initiate a pick-up and deliver a brand new product at your doorstep. These orders cannot be cancelled.
  • For damaged products, read the Warranty section on the page below.
  • However, if you receive the product in perfect condition and you do not like it and wish to return our product due to any subjective / unknown reason you may initiate a return request by writing to us on support@scarters.com within 48 hours of order delivery and we will arrange a pick-up for the same.
  • Once we receive the product, we will run a quality control check and refund the full amount by deducting Rs. 400 as Pick-up & Return charges. Any damage to the product will disqualify you for a refund and we will not be able to re-ship the old product back to you.

Colors and Materials

  • We try our best to accurately display the colours and tones of all the Scarters products on the website. However, please note that the actual colours you see depend on your screen and might display slight variations.
  • Our products are made from a variety of synthetic and natural materials. Therefore, so some variations in materials and colours may be evident and is not to be deemed as a defect.
  • We reserve the right to change details on products or photos of products without prior notice.