All Scarters products come with a 14 months manufacturing warranty.
The warranty provided for herein applies only to the first purchaser or gift recipient of the product. This warranty covers only manufacturing defects and does not cover any damage caused by misuse - such as over-stuffing of products or carrying sharp items that causes tears, transportation of unusual items, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, transport damage or general wear and tear of the product like peeling of paint, fading of colour, etc.
If the product is to be replaced and the product is no longer available, we will substitute a comparable Scarters product. Or you may choose a product of your choice from our current collection of equivalent amount or lesser. Requests for balance amount refunds will not be entertained.
The warranty provided herein is limited to the value of the product.
To claim the warranty, email us firstname.lastname@example.org subsequent photographs. If the photographs does not justify your claim, we will request you to ship the product to us and if the replacement is qualified, we will refund the shipping charges.
You can arrange a pick-up with us at an additional cost.