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Return & Refund

  • Scarters is committed to deliver to you high-quality, thoughtfully-designed premium products. However, if you happen to receive a damaged product or the product that you did not place an order for, we initiate a pick-up and deliver a brand new product at your doorstep. These orders cannot be cancelled.
  • For damaged products, read the Warranty section on the page below.
  • However, if you receive the product in perfect condition and you do not like it and wish to return our product due to any subjective / unknown reason you may initiate a return request by writing to us on within 48 hours of order delivery and we will arrange a pick-up for the same.
  • Once we receive the product, we will run a quality control check and refund the full amount by deducting Rs. 400 as Pick-up & Return charges. Any damage to the product will disqualify you for a refund and we will not be able to re-ship the old product back to you.

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